Next principle is the Unity of Command,
a vital principle for efficient administration of any institution. It means there must be only one master, one
most superior official who gives commands and from whom all employees receive
This principle touches upon a very
essential fact in any administration. When it is said that there must be the
unity of command in an organization, it makes many things, that too very
crucial things, very clear beyond any slightest doubt. The man who gives commands enjoys full
authority and therefore is burdened with sole responsibility for his commands.
A command is a decision that has to be obeyed and carried out by the employees.
From the point of view of the employee,
the unity of command gives him direction to work. He simply obeys the superior.
Psychologically, it is very significant because it frees him of any conflict as
to the rightness or wrongness of the command.
An employee, like a soldier, knows only one commander whom he has to
follow implicitly. This conflict-free atmosphere, externally in the
organization and internally in the mind of the employee, promotes efficiency
and therefore productivity ultimately.
Collectively, the unity of command
strengthens the relationship between the employer and the employee on the one
hand and, on the other hand, it proves helpful in building relationship between
the employee and his colleagues. After
all, a workplace is literally a second home for an employee where he spends
most of his energy and time with the fellow-workers. In all senses, the
workplace becomes the extended family for the employee. Clarity of perception as to what he should do
and what he should not do, an experience of harmony and friendliness in the
work place, and ample recognition for the work done and a good understanding
that binds one with all the rest, from the employer down to the last grade
employee--- these features go a long way to make an employee happy both in the
workplace and in homes. A happy employee is not only productive in his work but
a good head of the family. So, it can be
seen now the importance of the principle, the Unity of Command.
A point must be made clear here. Whether at a workplace or at his residence, what matters is an employee’s personality,
his attitude to life and living . If a
person is accustomed to unhappiness by always seeing the negatives of any
situation, he will not enjoy the benefits of any good principle of living, be
it in an institution or in his family. It is a different fact altogether and
there is a huge pile of materials available with regard to such details which
are generally discussed in the subject called Organizational Behaviour.
We will see some more points in
connection with the Unity of Command.