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Single window clearance to process green energy applications

Consumers soon will get their applications for green energy move hassle-free from weighing down bureaucratic procedures with a single window clearance portal for grid connected rooftop solar installations.

A single window clearance portal for grid connected rooftop solar installations has been developed for consumers in Goa by EU-India technical cooperation energy project in coordination with the Asian Development Bank technical assistance programme. The project has been supervised and supported by the ministry of new and renewable energy and Goa energy development agency (GEDA).

Staff of the power department have already been given training in handling the online platform and more training sessions will also be conducted in future.

Once launched, the platform will eliminate the need for consumers to coordinate with the two stakeholders — the electricity department and the Goa energy development agency (GEDA). All they will have to do is log onto the portal and key in details like their address, email id and mobile number after which they will be contacted on email and SMS, and guided through the process.

This initiative will simplify the entire procedure reducing considerably the level of communication between the consumer, the GEDA, the power department and even between various divisions within the department. The application also need not move from one office to another—the more the movements, the greater the possibility of it getting stuck up somewhere, the common experience of the consumers—but will go directly to the concerned subdivision in-charge who will approve or give feedback on it. The process through the portal will be monitored by the higher-ups.

 A list of empaneled installers will also be a click away for consumers on the portal.

“It was chaos for consumers waiting for the file to move. We tried to reduce the communication time and make the process easier for them. It has been specially designed for Goa, with certain processes being standardized keeping in mind the national framework,” an official said. 

Such a portal is necessary, believes Nigel Coelho who recently had to make multiple trips to the power department’s meter and relay testing division in Margao, the head office in Panaji, the subdivision office in Taleigao as well as the GEDA office, to set up a grid connected rooftop solar installation in Dona Paula.

 

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