CargoSphere are introducing a solution for customers to receive digital,
fully-automated distribution of its contract rates and amendments.
solution is complementary to Maersk’s online quoting solutions and went live on
20 August. It makes all short-term rates – also known as FAK rates – available
close to instantly for Maersk customers on the CargoSphere platform.
currently working with the first customers on the platform and expect to scale
the solution to be widely available to its CargoSphere customers by the end of
Toit, senior director, senior product owner, Maersk, said, “We are very excited
that our collaboration with CargoSphere has allowed us to take this important
step in making it easier for our customers to ship with us. They should be
spending time on their business, not on updating our rates in their systems”.
solution will offer significant time and cost savings. Rate management and
subsequent rate dissemination will, in many cases, improve to be handled within
hours whereas it can take days in the current setup. Other benefits include
improved data accuracy, online access to timely rates for better decision
making, faster reconciliation of invoices and faster quoting to customers for freight
forwarders and Non Vessel Owning Common Carriers (NVOCCs).
Frank Olsen, senior director and global head of ecommerce at Maersk, said,
“This move marks another step in the Maersk digital transformation and helps us
to offer advanced, industry-leading digital solutions that improve the customer
experience. Our customers require a faster and simpler way to manage freight
rates. Working with CargoSphere we are pleased to be able to deliver this.”
solution is available across all geographies in the Maersk, Seago Line, MCC,
Safmarine and SeaLand brands. Maersk is looking into introducing similar
solutions in other digital rate distribution platforms available in the market.