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Customs Help Desk at FIEO resolved large number of IGST Refund issues of Exporters

The Customs authorities who have set up help desks at all offices of FIEO in Chennai, Bengaluru, Cochin, Coimbatore and Hyderabad have sorted out over five thousand pending shipping bills during the last ten days.

Appreciating the positive outcome of this initiative, Dr. A. Sakthivel, Regional Chairman, FIEO-Southern Region thanked Commissioners of all Customs Stations for their proactive initiative which helped in showing excellent results. 

The Help desk started functioning in FIEO offices in southern cities from July 20th and it will be continuing up to August 1st.  The Help Desks in FIEO also will function on Saturday & Sunday and Dr Sakthivel urged all exporters especially MSME sector which suffered due to delay in settlements in GST refund claim to come forward and utilize this opportunity.

The idea of the Help Desk is to handle the issues related to all Ports irrespective of the City the exporter is representing. The help desk is also providing information related to reason for errors and how to rectify the same.. 

Dr A Sakthivel said that the new initiative is being welcomed and appreciated by trade and seeing the success of the Help Desk, the Customs Department has voluntarily agreed to open it on Saturday and Sunday (28th & 29th July 2018) in FIEO Southern Region in Chennai. Exporters are requested to contact FIEO Office at Spencer Plaza, Unit No.706, 7th Floor, 769, Anna Salai,  Chennai  600 002, Phone: 044-28497744/55/66,    emal:fieosr@fieo.org and sort out their refund problems.

 

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