Crew Connectivity 2018 Survey Report, sponsored by KVH Industries and Intelsat,
shows digital transformation underway in the maritime industry.
Roger Adamson, Futurenautics Maritime’s chief
executive officer, presented to a London audience March 28, 2018 the key
findings from his research organization’s newly released Crew Connectivity 2018
Survey Report, sponsored by KVH Industries, Inc. and Intelsat S.A.
The report is based on the responses of 6000 serving
seafarers, possibly the largest sample to date, to a wide-ranging questionnaire
dealing with onboard attitudes to the digital transformation sweeping the industry.
According to the report, more seafarers than ever have
access to connectivity since the last survey three years ago.
Futurenautics Maritime conducted the first survey in
2012, in an effort to provide data of value to the maritime industry.
“It’s our belief that collaborating and sharing
information can accelerate the pace of transformation in shipping and maritime,
and begin to understand and solve big problems,” says Mr. Adamson. “The Crew
Connectivity survey is a clear demonstration of that process in action.”
The report’s findings show a change in mindset among
seafarers regarding many aspects of connectivity. Among the key findings:
- 92 percent of seafarers reported that Internet access strongly
influences their decision on where to work, up from 78 percent in
- 95 percent of seafarers view connectivity as having a positive
effect on onboard safety, an increase of 72 percent since the 2015
- 69 percent of respondents view the increasing use of big data
and analytics as a positive opportunity for their jobs in the next five
years, versus 17 percent who see it as a threat.
“This is an extremely exciting time for the maritime
industry, as digitalization begins to transform ship operations and open up
many opportunities to keep this industry vital,” notes Martin Kits van
Heyningen, KVH’s chief executive officer. “We are delighted to support this
report, which reinforces the importance of connectivity and how it is changing
the life of the individual seafarer.”
“This report further emphasizes the need and
desire—from shipping crews to passengers—to have robust, flexible networks that
enable always-on connectivity,” says Shane Rossbacher, Intelsat’s director of
maritime product management. “We are gratified to see that global high
throughput services have further enhanced the ability for ship operators to
improve the lives of crew members by providing additional services and the
ability to stay in touch with home as well as boost the efficiency of vessel
In addition to sponsorship by KVH and Intelsat, the
report received support from leading maritime organizations BIMCO, Alpha
Navigation, PTC, ISWAN and InterManager.