FedEx Express has launched an
interactive e-commerce delivery solution-FedEx Delivery Manager in India.
The solution allows retailers to provide extra flexibility to their customers
in India by allowing them to customize the timing and location of their
deliveries at no extra cost.
Recipients expecting deliveries to their
residence will receive a notification by email from FedEx when their package
is shipped. The recipient can choose to change the delivery instructions
in a few simple steps via a secured website. This is available for both
international and domestic shipments.
“E-commerce is reshaping the logistics
industry in India,” said Philip Cheng, vice president, Ground Operations
for FedEx Express in India. “The launch of FedEx Delivery Manager
demonstrates our efforts to strengthen our last-mile delivery capabilities and
provide flexibility and convenience to our customers, whose needs are
The launch of FedEx Delivery Manager in
India is part of a global expansion to 52 countries.