Shri Piyush Goyal, Union
Minister of Railways & Coal has launched ‘Grahak Sadak Koyla Vitaran
App’ benefitting customers of Coal India Limited (CIL) lifting
coal through road mode, says an official release.
The customer friendly app,
launched recently in Kolkata on CIL’s Foundation Day, helps achieve
transparency in despatch operations, as a tool to monitor, whether the
despatches are made on the fair principle of ‘First in First Out’ and keeps
track of all the activities from issuance of Sale Order to physical delivery of
coal by road.
The main benefits of the App for
the customers, against the Sale Orders issued, include easy accessibility of
the information at the click of the button, apart from transparency in the
system of loading programme and despatch. The app also helps in logistics
planning for lifting of coal in tune with the loading programmes. It further
helps in improved planning of procurement, production and stock management by
The main features of the app
are that it provides date-wise, truck-wise quantity of coal delivered against
the Sale Orders and information related to Scheme-wise, Colliery-wise,
Grade-wise, customer-wise details of Sale Orders issued during a period.
In terms of loading it
provides allotment verses lifting status in details from different sources
truck by truck and summary of the despatch.
Coal India is addressing its
customer needs in a big way and made ‘ease of doing business’ a major consumer
commitment. The launching of the app is also one of the initiatives of CIL
towards achieving the much cherished goal of ‘Digital India’ and transparency.
It may be recalled that CIL in
a move to rush more coal to power stations, coal supplies to plants located in
shorter distances have been offered through road mode from available pithead
stock. As a result, power plants located within 50 Kms to 60 Kms from the mines
may take as much coal from the nearest mines as they can.
During 2016-17 despatch of
coal through road mode had been about 140 Million Tonnes (MTs) out of the total
despatch of 542 MTs by CIL accounting for 26%. The
impetus given in the current fiscal has improved movement of coal through road
considerably. As of end of October 2017 the movement of coal through road mode
at a little over 93 MTs accounted for 29% of the total coal despatch of 317
MTs.The road despatch during the current fiscal till October 2017 went up by 12
MTs compared to same period last fiscal.