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Robots to guide travelers in Coimbatore airport

Air travelers in Coimbatore airport will have an artificial intelligence driven robot to guide them to various spots in the airport.

The robots will greet passengers coming to and fro and will guide them to various spots within the airport. The autonomous robot has been equipped with software specific to the Coimbatore airport and will operate on the floor by reaching out to passengers, greeting them and asking if they require any assistance

If a passenger desires to speak with airport staff, the robot will also connect them through video call via an onboard screen for quick disposal of queries

The Airport authority of India will use artificial intelligence (AI) enabled robots to facilitate its services for flyers, for the first time in Tamil Nadu to upgrade its operations and passenger experience.

 

Robot service a jv between Coimbatore airport and ‘Temi” a robot company

 

The service was deployed in Coimbatore Airport from June 9th in a joint venture with 'Temi', the multinational robotics company, two robots will be used one each at the arrival and departure area of the airport.

The pilot project of using AI-enabled robots has been implemented at the airport for an initial period of six months. Prior to this, 10 AI-driven assistance robots were introduced at Bengaluru International Airport to enhance passenger experience.
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