CMA CGM initially
denied it had been hit by a cyber attack. However, vice-president Joël Gentil
has now confirmed a security breach.
“The CMA CGM
group, excluding CEVA Logistics, is currently dealing with a cyber attack on
peripheral servers,” he said. “Now that we have identified this problem, we
have interupted the access to our system to prevent the malware from spreading.
Now our information system is resuming.”
He said the
container line’s network remained open for bookings.
The situation is coming back to normal. It will take a few hours
progressively resuming connectivity so in some instances bookings can be taken
online, but where customers cannot get online they can call their local
offices. The situation is coming back to normal. It will take a few hours.”
was now under way into how the systems were infected.The company said further
information would be issued later.
Services run by the container line at a number of Chinese offices
said services run by the container line at a number of Chinese offices,
including Shanghai, Shenzhen and Guangzhou, had been disrupted.
“It seems the
booking system is down,” said one container terminal manager at the port of
Shanghai. “Cargo loading could be affected.”
Hong Kong port
sources said CMA CGM’s operations both at the container terminal and on its
vessels are normal.
CMA CGM has a
joint venture with PSA, CMA CGM-PSA Lion Terminal, that operates four mega
container berths at Singapore’s Pasir Panjang terminals.
PSA declined to
comment on operations at the terminal.
CMA CGM the fourth victim to such a major cyber incident
The Ragnar Locker
attack would make CMA CGM the fourth major container shipping carrier known to
have fallen victim to such a major cyber incident.
In July 2018,
Chinese giant Cosco Shipping was hit by a cyber attack that disabled its IT
systems in the US.
sustained a severe blow from a ransomware attack in 2017, which cost the Danish
carrier up to $300m.
Shipping Co suffered a shutdown from a cyber attack earlier this year.